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In a showroom, the role of a Salesperson is crucial in driving revenue by assisting customers, understanding their needs, and promoting products or services. Here's an outline of the responsibilities and key aspects of a sales role in a showroom:

Key Responsibilities:

1. Customer Engagement: Greet customers, understand their requirements, and guide them through the showroom's products or services.

2. Product Knowledge: Possess in-depth knowledge of the showroom's offerings, features, specifications, and pricing to effectively assist customers.

3. Sales Techniques: Employ effective sales techniques, such as active listening, product demonstrations, and upselling, to convert inquiries into sales.

4. Closing Sales: Close sales by effectively addressing customer queries, negotiating terms, and providing exceptional customer service.

5. Relationship Building: Build and maintain customer relationships, fostering repeat business and customer loyalty through exceptional service and follow-ups.

6. Store Presentation: Ensure proper merchandising, display setup, and cleanliness of the showroom to create an inviting environment for customers.

7. Sales Targets: Achieve or exceed sales targets set by the showroom management, contributing to the overall revenue goals of the business.

Key Aspects:

1. Customer-Centric: A sales role in a showroom requires a customer-focused approach, catering to the needs and preferences of potential buyers.

2. Product Knowledge: Salespeople need comprehensive knowledge of products or services offered to effectively guide customers and address inquiries.

3. Communication Skills: Effective communication and interpersonal skills are crucial to engage with customers and build rapport.

4. Sales Techniques: Proficiency in sales techniques, negotiation, and persuasion to close deals and achieve sales targets.

5. Results-Driven: Success in this role is often measured by achieving individual and showroom-wide sales targets.

A back-office role refers to the administrative, operational, and support functions within an organization that do not involve direct interaction with customers or clients. Here's an overview of responsibilities and key aspects of a back-office role:

Key Responsibilities:

1. Administrative Support: Perform administrative tasks such as data entry, documentation, filing, and record-keeping to ensure organizational efficiency.

2. Operations Management: Support operational functions like inventory management, procurement, logistics, and supply chain coordination.

3. Financial Administration: Assist in financial tasks, including billing, invoicing, expense tracking, and basic accounting support.

4. Human Resources Support: Assist HR with tasks such as maintaining employee records, onboarding documentation, and coordination of HR-related processes.

5. Information Technology (IT) Support: Provide basic IT support, assist in troubleshooting technical issues, and coordinate with IT personnel when necessary.

6. Report Generation: Generate reports, compile data, and create presentations or documents to support decision-making processes.

7. Quality Assurance: Assist in quality checks, ensuring adherence to standards, and maintaining documentation related to compliance and quality assurance.

Key Responsibilities:

1. Operations Management: Oversee daily store operations, including sales, inventory management, and ensuring compliance with company policies and procedures.

2. Team Leadership: Recruit, train, and supervise store staff, providing guidance, setting targets, and conducting performance evaluations.

3. Sales and Customer Service: Drive sales through effective merchandising, promotions, and exceptional customer service, ensuring customer satisfaction and loyalty.

4. Inventory Control: Manage inventory levels, conduct stock checks, and coordinate restocking to maintain optimal inventory levels while minimizing losses.

5. Budgeting and Financial Management: Prepare and manage budgets, analyze sales reports, and implement strategies to meet or exceed sales targets and profitability goals.

6. Visual Merchandising: Ensure appealing visual merchandising displays and store layouts that attract customers and enhance the shopping experience.

7. Problem-solving and Conflict Resolution: Address customer complaints, resolve conflicts, and handle any operational issues that may arise within the store.

8. Health and Safety Compliance: Maintain a safe and clean store environment, ensuring compliance with health and safety regulations and company standards.

Key Responsibilities:

1. Customer Service: Greet and assist customers, providing product information, answering inquiries, and ensuring a positive shopping experience.

2. Sales Support: Assist in sales activities, such as product demonstrations, guiding customers through the showroom, and processing transactions at the checkout counter.

3. Inventory Management: Assist in receiving, unpacking, and organizing merchandise, ensuring accurate stock levels and proper display of products.

4. Showroom Maintenance: Maintain cleanliness and organization of the showroom, including display setups, arrangement of products, and ensuring a visually appealing environment.

5. Assisting in Promotions: Support showroom promotions or marketing campaigns, including arranging promotional displays and assisting in promotional events.

6. Stock Replenishment: Monitor inventory levels, restock shelves, and notify management of low stock or inventory discrepancies.

7. Customer Feedback: Gather feedback from customers regarding their experience and convey it to the management for improvement.

Key Responsibilities:

1. Administrative Support: Manage schedules, appointments, and travel arrangements, ensuring effective time management for the individual.

2. Communication Handling: Act as a primary point of contact, screening and handling calls, emails, and correspondence on behalf of the individual.

3. Documentation and Correspondence: Prepare and organize documents, reports, presentations, and other business materials as needed.

4. Meeting Coordination: Schedule and organize meetings, take minutes, and prepare agendas for both internal and external meetings.

5. Information Management: Maintain accurate records, files, and databases, ensuring information is organized and easily accessible.

6. Task Coordination: Assist in managing various tasks and projects, delegating responsibilities, and following up on action items.

7. Travel Arrangements: Make travel arrangements, including bookings for flights, accommodation, transportation, and itineraries.

8. Confidentiality: Handle sensitive and confidential information with discretion and professionalism.

Responsibilities:
 Spearhead procurement activities, collaborating with internal
stakeholders to understand diverse requirements.
 Negotiate favorable terms and agreements with suppliers to secure cost-
efficient procurement solutions.
 Develop and implement procurement strategies to optimize efficiency
and reduce costs.
 Monitor supplier performance, ensuring timely delivery and adherence
to quality standards.
 Collaborate with relevant teams to forecast demand and maintain
adequate stock levels.
 Oversee the end-to-end procurement process, from supplier selection to
inventory management.
 Maintain accurate records of procurement transactions, contracts, and
documentation.
 Ensure compliance with company procurement policies and relevant
industry regulations.
 Stay updated on industry trends and best practices.

Responsibilities:
 Lead and manage procurement activities specific to civil engineering
projects, collaborating with construction and engineering teams.
 Negotiate favorable terms and agreements with suppliers to secure cost-
effective procurement solutions for construction materials and services.
 Develop and implement procurement strategies tailored to the unique
requirements of civil engineering projects to optimize efficiency and
reduce costs.
 Monitor and evaluate supplier performance, ensuring timely delivery
and adherence to quality standards in the civil engineering context.
 Collaborate with project managers to forecast material and service
requirements, ensuring proper project planning.
 Oversee the end-to-end procurement process for civil engineering
projects, from supplier selection to project delivery.
 Maintain accurate records of procurement transactions, contracts, and
documentation specific to civil engineering projects.
 Ensure compliance with company procurement policies and relevant
regulations in the civil engineering field.
 Stay updated on industry trends and best practices related to
procurement in civil engineering projects.

Responsibilities:
1. Strategic Leadership:
 Collaborate with the CEO and other key executives in developing and executing the
company's strategic plan.
 Provide strategic direction to ensure the achievement of short and long-term goals.
2. Operational Excellence:
 Oversee daily operations to ensure efficiency and effectiveness across all
departments.
 Implement best practices to optimize processes and drive continuous improvement.
3. Financial Management:
 Work closely with the CFO to develop and manage budgets, forecasts, and financial
strategies.
 Identify cost-saving opportunities and revenue enhancement initiatives.
4. Team Leadership:
 Foster a positive and high-performance culture, providing leadership and guidance
to department heads.
 Develop and implement talent acquisition and retention strategies.
5. Cross-Functional Collaboration:
 Collaborate with other C-suite executives to ensure alignment and synergy among
various departments.
 Facilitate effective communication and coordination between teams.
6. Risk Management:
 Identify and mitigate operational risks to safeguard the company's interests.
 Develop and implement robust crisis management and contingency plans.

Experience: Minimum 5 to 6 years or above in the logistics industry (Last Mile
Operation)
Job Description:
The Last Mile Operation Manager plays a pivotal role in managing the last-mile
logistics operations, ensuring efficient delivery of goods to both B2B and B2C
customers. The primary responsibilities include:
1. Vehicle Procurement:
 Source vehicles such as LV (Tata Ace, Bolero Pickup, Tata 407,
Heavy Commercial Vehicles, Electric Vehicles, etc.) from the
market at competitive rates.
 Ensure timely placement of vehicles as per agreed SOPs and
service levels between the company and customers.

2. Last Mile Operation Management:
 Oversee the entire Last Mile Operation with a range of small,
medium, and heavy commercial vehicles.
 Arrange connections and deliveries for both B2B and B2C
customers.
 Efficiently plan, coordinate, and monitor the Last Mile Operations
through LV and LHV.
 Maintain minimum SLA (Service Level Agreement) standards as
per customer requirements.
3. Bidding and Presentation:
 Participate in bidding processes and ensure timely placement of
vehicles.
 Present deliverables and project progress to customers.
4. Performance Monitoring:
 Consistently monitor the performance levels of vehicles,
maintaining close coordination.

 Conduct periodic audits of LV/Bikers' performance at customer
locations to ensure high SLA adherence.

5. Vendor Management:
 Manage vendors, especially transporters, to maintain a high
service level and efficient cost management.

The role of a Purchase Head, also known as a Procurement Manager or Director of Procurement, is a senior-level position responsible for overseeing the procurement process within an organization. Here's an overview of their roles and responsibilities:

Key Responsibilities:

1. Strategic Planning: Develop and implement procurement strategies aligned with the company's goals, ensuring cost-effectiveness, quality, and timely sourcing of goods and services.

2. Vendor Management: Identify, evaluate, and establish relationships with suppliers/vendors, negotiating contracts, terms, and conditions to secure favorable pricing and terms.

3. Sourcing and Purchasing: Lead the sourcing process for materials, goods, and services, ensuring adequate inventory levels while optimizing costs and maintaining quality standards.

4. Budget Management: Develop and manage procurement budgets, forecast expenses, and monitor spending to ensure adherence to financial targets and cost-efficiency.

5. Team Leadership: Manage and lead a procurement team, providing guidance, mentorship, and training, and ensuring the team's effectiveness in achieving departmental objectives.

6. Process Improvement: Continuously evaluate and enhance procurement processes, policies, and procedures to streamline operations, increase efficiency, and mitigate risks.

7. Risk Management: Identify potential risks in the supply chain, implement mitigation strategies, and maintain contingency plans to ensure continuity of supply.

8. Compliance and Regulations: Ensure compliance with relevant industry standards, legal regulations, and internal policies governing procurement practices.

9. Stakeholder Collaboration: Collaborate with internal stakeholders such as finance, operations, and quality assurance to align procurement activities with organizational objectives and needs.